COOKIE POLICY

JNX Technology Ltd (trading as InstaCrew)

Last updated: 11/01/2026

1. Introduction

This Cookie Policy explains how cookies and similar technologies are used when you access or use the InstaCrew platform, including our website and mobile applications (together, the “Platform”).

InstaCrew is a product owned and operated by JNX Technology Ltd, a company registered in England and Wales (“JNX Technology Ltd”, “we”, “us”, or “our”), trading as InstaCrew.

This Policy should be read together with our Privacy Policy and forms part of our compliance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and ICO guidance on cookies and similar technologies.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website or use an application. Cookies enable the Platform to recognise your device, store preferences, and improve functionality and performance.

Cookies may be session cookies, which expire when you close your browser, or persistent cookies, which remain on your device until deleted or expire.

3. Types of Cookies We Use

InstaCrew uses the following categories of cookies and similar technologies:

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of the Platform and enable core functionality such as:

• user authentication and account login;

• security and fraud prevention;

• load balancing and system stability.

These cookies do not require user consent under UK law.

3.2 Functional Cookies

Functional cookies allow the Platform to remember choices you make, such as language preferences or region, and provide enhanced, personalised features.

Where required by law, these cookies are used only with your consent.

3.3 Analytics and Performance Cookies

Analytics cookies help us understand how users interact with the Platform by collecting aggregated and anonymised information about usage patterns, page visits, and feature engagement.

This information is used solely to improve the performance, usability, and reliability of the Platform.

Analytics cookies are used only where consent has been provided.

3.4 Firebase and Application Technologies

The Platform uses Google Firebase services to support application functionality, including authentication, messaging, performance monitoring, and error reporting.

Firebase may use cookies or similar technologies to:

• maintain secure user sessions;

• detect misuse or technical issues;

• improve application stability.

These technologies are configured in accordance with applicable data protection requirements.

4. Third-Party Cookies

Some cookies may be placed by third-party service providers that support the Platform, such as analytics or infrastructure providers.

Where third-party cookies are used:

• they are subject to appropriate contractual safeguards;

• they are used only for legitimate Platform purposes;

• they are governed by the third party’s own privacy and cookie policies.

InstaCrew does not permit third-party cookies for advertising or behavioural profiling purposes without appropriate consent.

5. Consent and Cookie Control

When you first access the Platform, you will be presented with a cookie notice or banner that allows you to:

• accept non-essential cookies;

• reject non-essential cookies; or

• manage your cookie preferences.

Non-essential cookies are not placed unless and until valid consent is obtained, in accordance with ICO guidance.

You may withdraw or amend your consent at any time through the Platform’s cookie settings or your browser settings.

6. Managing Cookies via Browser Settings

Most web browsers allow you to control cookies through their settings, including blocking or deleting cookies.

Please note that disabling certain cookies may affect the functionality or availability of parts of the Platform.

7. Lawful Basis for Cookie Use

Where cookies involve the processing of personal data, such processing is carried out on the following lawful bases:

• Legitimate interests – for strictly necessary cookies essential to Platform operation;

• Consent – for functional, analytics, or non-essential cookies.

Lawful basis assessments are documented internally by JNX Technology Ltd.

8. Data Retention

Cookies are retained for varying durations depending on their purpose. Retention periods are limited to what is necessary for the intended function and are reviewed periodically.

9. Changes to This Cookie Policy

This Cookie Policy may be updated from time to time to reflect changes in law, technology, or Platform functionality. The latest version will always be available on the Platform.

10. Contact Information

If you have questions about this Cookie Policy or how cookies are used, you may contact us at:

📧 info@jnxtechnology.co.uk
Company: JNX Technology Ltd (trading as InstaCrew)